Support Portal Documentation
- NEW: Find safety data sheets, certificates of analysis and method sheets (instructions for use) in the Roche Support Portal eLabDoc
In case of questions please contact your local CustomBiotech representative
The previous Roche support portal will still be available for you until the end of 2019.
ISO Certificate Roche CustomBiotech in Penzberg, Germany
In 2011 the CustomBiotech Quality Management System (QMS) was switched from ISO 9001 to ISO 13485certification. This international standard requires an organization to consistently meet customer and regulatory requirements specifically applied to the in-vitro diagnostic and medical device industry.
CustomBiotech raw material and final kit production follows:
- Detailed documentation (SOPs, central documentation)
- Batch records with full traceability of all parameters
- Independent QC and QA departments
- Change control procedures
- Complaint handling procedures
- Education and training programs
- Supplier evaluation programs
- Maintenance and calibration programs
Cedex Analyzer Support
- For additional technical support on the Cedex Analyzer Family please go to Roche Online Technical Support
- Cedex HiRes Software Downloads:
Cedex HiRes Software Update Version 2.3.3
Cedex HiRes Software Update Version 2.3.4