Contact your Roche CustomBiotech team

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Support documents and certificates


Roche support portal eLabDoc

Information about complaint reporting

To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country.

Let's connect - contact your local CustomBiotech team

Europe
Middle East
Africa
Latin America

Roche Diagnostics Deutschland GmbH
Roche CustomBiotech
Sandhofer Straße 116
68305 Mannheim, Germany
+49 621 759 8580
+49 621 759 6385

[email protected]

United States 

Roche Diagnostics Corporation
Roche CustomBiotech
9115 Hague Road P.O. Box 50414
Indianapolis, IN 46250-0414, USA
+1 800 428 5433 (toll-free)
+1 317 521 4065

[email protected]

Canada

Roche Diagnostics
201, Boulevard Armand-Frappier
H7V 4A2 Laval, Québec, Canada
+1 450 686 7050
+1 450 686 7012

[email protected]

Asia Pacific

Roche Diagnostics Asia Pacific Pte. Ltd
8 Kallang Avenue
#10-01/09 Aperia Tower 1
Singapore, 339509
+65 6371 6638
+65 6371 6601

[email protected]

Japan

Roche Diagnostics K.K.
Roche CustomBiotech
2-70, Konan 1-chome
Minato-ku, Tokyo 108-0075, Japan
+81 3 6634 1046
+81 3 5479 0585

[email protected]